return & exchange

  • In regards to defective or wrong orders, you may return the item(s) to us for exchange.
  • Kindly contact our customer service at [email protected] or give us a ring at +6018 900 7908 to indicate the collection/design/colour for exchange.
  • No refund is allowed, however, a refund will be offered if the item requested for exchange is not available in stock.
  • Exchange is allowed only for defective item or error coming from us. No exchange of colours is allowed once you have placed order and payment has been made.
  • All item(s) must be returned in unworn, unwashed, unaltered, unironed condition – with all tags attached.
  • Returns must be shipped within seven (7) days of receiving your order.
  • Please take note that all shipping and handling charges involving returned & exchanged items are borne by customers.
  • You may ship the item(s) to:

Scarfsweethoney Sdn Bhd
58, Jalan Tasik Utama 5,
Medan Niaga, The Trillium, Lakefields,
Sungai Besi, 57000 Kuala Lumpur